Intro Hidemyass Trustpilot
Hide My Ass! (HMA!) Is a UK-based company, with Its claim to fame being its huge number of readers — it’s over 400 million, now. This supplier has seen its fair share of controversy with respect. It made upgrades to it service in the hopes of winning back the loyalty of its readers and redeeming itself. Hidemyass Trustpilot
We took it For a test run to find out if it is well worth and how much it’s improved the money.
What Is a VPN?
It creates an encrypted tunnel to when you trigger a VPN Protect your data as it passes from your computer to a server controlled by the VPN. From that point, your data exits onto the open internet. It’s a very simple idea, but one with tremendous impacts to your privacy and security.
It prevents anyone on your neighborhood Network from monitoring or intercepting your activity. While the airport or coffee shop Wi-Fi network looks safe (it may even be password-protected) it is not reallysecure unless you’re using a VPN. For another thing, a VPN can prevent your Internet Service Provider (ISP) from collecting information about your online activities so that it could sell anonymized user data to the maximum bidder.
A VPN makes it Challenging to correlate your Online activities together with your identity. Since your visitors is exiting from the VPN company’s server, you seem to have its IP address, effectively concealing your true location. Additionally, it compels even the most determined attacker to test to sort through all of the visitors from different users on the same VPN server to find what they are after. For these reasons, and much more, you need a VPN on your lifetime.
Be aware that a VPN encrypts your visitors until it exits through the VPN server. Provided that the website you’re accessing uses HTTPS, your information should be secure all the way along its journey. Additionally, while VPNs can offer a modicum of anonymity, a tool like the Tor network is far better at concealing your identity.
Journalists and activists have long used vPNs To circumvent censorship in countries with repressive internet policies. They are also useful if you’re searching to circumvent geographical constraints on streaming content. A VPN can spoof your current location, giving you access to restricted content like BBC streaming or MLB TV. Some VPNs don’t appreciate these activities (which may be in violation of terms of support or even local legislation ) and content providers such as Netflix are breaking down on users that snore their place and the VPN services they use to do it.
There’s a Fantastic chance Which you might have never laid hands on a VPN before. If that is the case, don’t worry! We’ve got a whole feature about the best way best to prepare and use a VPN. Hidemyass Trustpilot
There are many ways to create a VPN connection. My Preferred method employs the OpenVPN protocol, which is famous for its speed and reliability. It’s also open minded, and therefore has been chosen over for potential vulnerabilities by anyone with the interest to do so.
Hide My Ass uses OpenVPN on Windows, using an older variant That supports L2TP, and PPTP, also. Additionally, there are two different versions of this macOS app that, taken collectively, support IPSec (IKEv1 and v2), L2TP, and PPTP. Be aware that these older versions of this program have been phased out by the programmer. The iOS version uses just IPSec, and the Android app uses just OpenVPN.
That’s a Small hodgepodge, and I am frustrated that Hide My Ass does not provide OpenVPN on all platforms. That said, some of this issue is with the platforms. Apple requires programmers to jump through additional hoops if they want to include OpenVPN in an app, but many are starting to move in that direction. I would like to view Hide My Ass do exactly the same, across the board.
Your Privacy With Hide My Ass
With any security item, you want to be sure that the Company behind it will be working on your best interests. This is especially true for VPNs, which are supposed to increase privacy and safety. If a VPN company is simply as nosey as your ISP, there’s not much point in using it.
What is notable is that Hide My Ass Will store this information for two to three weeks, while VyprVPN stores it for only 30 days. Other services hold even less info, or they eliminate it immediately. Hide My Ass says it retains this data for this particular period of time so as to improve performance, prevent fraud, and stop bad guys from using the VPN to send spam. The organization, especially, also lists file sharing as one of the illicit activities it requires this information to stop, despite the company being fine with the use of BitTorrent on some servers.
It might be possible that this information could be used To correlate a user’s identity to particular activity online, but it would probably be very hard. In spite of this information, an observer would need to know which VPN host to watch then compare this activity from Hide My Ass’s logs, and also have the ability to parse out the target’s traffic from everybody else using the exact same server.
In the past, some VPN companies monetized consumers by Injecting ads into their web traffic. Hide My Ass states it doesn’t do this, and goes much farther. A business representative explained to me the company doesn’t gain from consumer data at all.
The actual location of a VPN company also matters, as it Can notify what protections are given to customers. Hide My Ass has its business headquarters in London, and operates under the legal jurisdiction of England and Wales. Especially, the UK at does have mandatory data retention laws. That is not perfect. Many VPN providers operate in countries without mandatory data retention legislation, or in ones which have positive privacy protections for customers. Hidemyass Trustpilot
I do not think It’s likely to make a decision Concerning a company’s advantages based solely on its place. However, it is very important to understand that the laws and policies at work in a business with this kind of access. I encourage readers to think about this advice, and choose a VPN service.
Programs and Server Places
A Vital differentiator between VPN providers is the number of Servers and their geographical distribution. Lots of servers means you’re more likely to locate a server that’s not bogged down with other users. For its part, Hide My Ass has a respectable 876 servers in its disposal. Nevertheless, Personal Internet Access, NordVPN, and TorGuard VPN have over 3,000 servers apiece. These are my benchmarks for robustness from the VPN server class.
Geographic distribution of those servers is quite important. Lots of locations means more to pick from for purposes, but also ensures that no matter will likely be a local server for your very best performance. Hide My Ass has a very impressive server locations across some 220 nations. It is easily the broadest list one of the VPN providers I’ve reviewed.
The list of accessible server places Provided by Hide My Ass is noteworthy because it covers regions often ignored by VPN companies. It’s, for instance, numerous server locations . Additionally, it maintains servers in China, Russia, and Turkey, that have net policies that are repressive.
Some customers May Be concerned about a VPN company’s Use of virtual servers. These are servers that make servers that are several are effectively operated as by a single physical server. Virtual servers can also be configured to behave as if they are in 1 country when they’re really in another, which is an issue if you’re concerned about where your information is traveling.
A company representative told me this a 225 of the 286 server locations are servers. Only 61 of the host locations are hardware, and 450 of Hide My Ass’s 876 servers are virtual. That’s far beyond other providers. NordVPN TunnelBear, IPVanish, and TorGuard simply utilize infrastructure.
A business representative explained to me that majority of the Firm’s physical server infrastructure is located in Amsterdam, Frankfurt, London, Miami, New York, Prague, Seattle, and Singapore. This doesn’t quite jibe with what Hide My Ass lists on its site. I’d like to see future versions of Hide My Ass be clearer about when you are connected to a virtual host.
Setup and interface
Obtaining Began with Hide My Ass! Is super simple and the upgraded programs are extremely user-friendly. You will be given a license key once you sign up for your own account. You can use this or your credentials (password and username ) to log into any app. With the aim of this review, we’ve tested out the Windows client as well as the iOS program. Hidemyass Trustpilot
Once you’ve Established the desktop client and logged in, you’ll be greeted with the Success! screen. Click Got It! To access this app’s screen. Here you have Freedom Mode: Instant Mode and three options for modes.
In Instant Mode, you can click on the arrow And you’ll be linked to the server for your site.
In Location manner, you can choose which Server you link to. Click on Change Location to see your alternatives. There is a listing which allows you to select servers based on various criteria. We all will show you an state listing. Clicking on the arrow will show you special locations within that country.
Quick Access shows you a list Recently connected to, as well as some recommended options. Streaming will give you a choice of two servers suitable for unblocking popular streaming services like Netflix, one at the united states and one in the UK.
Peer to Peer shows You permit P2P filesharing. Ultimately, there’s the Favorites option; to mark a server you can click the heart .
Going back To the main screen, the one other option here’s Freedom Mode, that is targeted at users that wish to bypass censorship. This mode will connect you to a server in the nearest country that’s regarded as free from censorship.
You can Get into the Settings by clicking the menu icon at the upper left corner of the main display and choosing Preferences. Here, you’ll find three tabs: General, Network Security, and Kill Change. In the Generalscreen, you can change your startup options, such as beginning when you turn on your pc or when the app starts.
Additionally you Have. You can uncheck the box if you would like to conceal your history.
Next, We’ve got the Network Security screen in which you can select settings for wifi protection that is automatic. You can also turn on the IP shuffle feature making it more difficult for someone to find where you are by periodically changing your IP address. An additional option in this display lets you utilize TCP using OpenVPN. However, this is only recommended if UDP is blocked or throttled. TCP is more secure, but UDP is typically faster.
The Final tab is the Kill tab, where you can toggle on this feature so that it works for many programs. You choose whether or not to apply it to those and could also add single software.
This Is a robust program and it is definitely both aesthetically pleasing and searchable.
Many Suppliers will have a mobile program that’s unrecognizable compared to the desktop version. But, HMA! Has streamlined its product, and the iOS app looks nearly identical to the Windows version.
As Soon as You’re You’ll get to the screen, which is basically exactly like the display in the desktop program. Here you can choose from Instant Mode, Location Mode, or Freedom Mode.
The Only real difference is that if you select Location Mode, your choices are presented in a different manner. You’ve got three tabs: Countries, Cities, and Favorites, but missing are the options found in the such as Streaming, Peer to Peer, and Quick Access.
To Access the streaming servers in the program, you will need to go to the Cities list and find the Liberty Island server under US, New York. Even the UK, Donkey Town server can be located to UK Netflix and BBC iPlayer.
Moving on, The settings for the app can be retrieved by clicking on the menu icon and select Settings. There you have two choices: Link Rules and privacy.
In The Link Rules segment, you can correct wifi security settings and decide whether to auto reconnect when wifi or mobile connections are disrupted.
The solitude department has One option: Share usage data with third parties for analytics, which is your consent to”enable app and device use data to be shared with third parties for analytics.” Keep in mind that this is enabled by default so it may be one of the first things you wish to flip off.
In General, This is a slick and intuitive app, but some users might be missing additional features such as a kill switch and the choice to switch protocols.
Servers and performance
The Hide My Ass! Network includes over 850 servers. Some of them are virtual servers, but a consumer service representative was not able to tell us just how many. Hidemyass Trustpilot
As we Discussed previously, HMA presents many options for selecting the ideal server, such as different styles and the ability to mark servers as favorites. Are indicated with a symbol that was P2P.
We analyzed Various servers for performance in also the UK and the US in terms of downloading, streaming, and browsing. Aside from there being an obvious lag in page load times when attached to a UK server when browsing, there were no issues. This isn’t uncommon for geographically distant servers (the evaluations were carried out in Toronto, Canada), but might be bothersome, especially for users who have already slow internet speeds.
We did not See any lag or streaming while streaming 1080p using any of the test servers and could play online games without any difficulties.
HideMyAss! and Netflix
Hide My Ass! unblocks Netflix! But don’t expect to connect to some Server and go. When we tested servers using US Netflix with the client, we had no chance. But if you select the Streaming option in the dropdown inside Location Mode, you’ll see two choices: a US server (USA, New York, Liberty Island) along with a UK server (UK, Donkey Town). Note that in the app, you’ll have to find these within the Cities listing in Location Mode.
Connecting Without issue server gave us access Into the US. Connecting to the UK one enabled entry to UK Netflix in Addition to BBC iPlayer. Many suppliers just focus on supplying US Netflix access, so it is refreshing to see one that strives to give access to the UK library too. What’s more, BBC iPlayer is breaking down on VPN usage, so the ability to unblock this support is a wonderful perk.
If you are You may need to go elsewhere. HMA! Is having difficulty unblocking this support at this time and a customer care representative advised us that there isn’t any estimated time for when it may be functioning .
HideMyAss! in China?
Hide My Ass! Does not operate reliably in China. It used to, but HMA! Answers in support forums have suggested that the support doesn’t more function for some users. You can try your fortune, but you’d best look elsewhere, should you want a trusted China VPN.
HideMyAss! Speed test performance
For any VPN That can be used with our test methods, we run speed tests which have been designed to be as empirical as possible. We utilize a Canadian evaluation server to connect to VPN servers in Germany, the UK, Australia, Hong Kong, and the US. For every place, we download an evaluation file (50MB in size) in the US server. This is done four times every day in intervals. The average download speed for each test is recorded and the data is displayed.
You can see From the Simple chart below HMA! Compares to the other VPN services we’ve been testing. While it doesn’t have the fastest rates, it’s near the front of the package when it comes to download speeds.
You can see that the spread in results isn’t as tight as some of the evaluation VPNs by clicking on the Detailed tab. This usually means in regards to speeds you may see some inconsistency.
It’s Important to note that these tests aren’t definitive and may only function as an overall indication of the performance you may see. The volatility of the web adds a factor of randomness. What is more, you will likely see possibly smaller or bigger disagreements, and longer wait times using a slow connection. Hidemyass Trustpilot
If you Want Any aid while establishing or using the service, HMA! Includes a couple of options for you. Clicking the Help tab you’ll find a Knowledge Base along with a Getting Started section. These each home posts associated with setting up questions. So before seeking other options, that you might want to explore both there’s some crossover.
In addition, You’ll locate. This can be segregated into different topics; while others are active some seem to be out of date. There are some general FAQs.
If you don’t Discover what you’re searching for, or you just need a response, you can click on the live chat button. The service is prompt and educated, and agents were able to resolve most problems we encountered. At one point, a representative was not able to answer some safety questions and advised he would escalate the problem. This has been responded to in.
Security and privacy
Hide My Ass! Is based in the UK, which means it is subject to data retention legislation. The UK is also a Five Eyes (and Fourteen Eyes) country, which means it’s part of an alliance which allows monitoring by outside authorities. Plus, it is home to the Snooper’s Charter which imposes regulations on British ISPs that greatly affect user privacy.
For many Data retention laws in their home country aren’t really a problem. That is because they operate with a real policy that is no-logs whereby they do not keep any link or visitors logs. They can not be tied to an individual user when they do keep connection logs.
Moreover, Hide My Ass! Telephones the VPN IP address Attached to a session. Here is the IP address when it is visited by you that a site operator can see and document. Since both the actual and VPN IP addresses are logged, involving the end and VPN website logs, it might technically be possible to piece together each of a user’s internet activity. You may have seen news of a 2011 FBI case involving HMA! Where it passed over logs which were used to track down a hacker. This can be a black mark for privacy.
1 way to Make this less of an issue and to confuse things a bit would be to take advantage of the IP address shuffle attribute. This transforms out your IP address to get another one, when enabled in the Network Security screen of the desktop app. It wouldn’t cause you to squint but may put in a layer of obfuscation.
Privacy Issues on the security front, Hide My Ass! Fares well. It utilizes. This perfect forward secrecy and is in conjunction with 4096-bit RSA keys. It employs exactly the protocol over UDP by default, but you can switch to TCP within the desktop client. PPTP, L2TP, IPSec are available, depending on what program you’re using.
The background versions boast To work for specific programs. The connection will be killed by A kill button should the VPN connection drop for some reason. This attribute isn’t available from the mobile apps
A live chat Customer service representative informed us that there is not any DNS leak protection. However, a different company representative promised us that there is in fact DNS and IPv6 leak protection, but no WebRTC escape protection. Indeed, when we analyzed the support we didn’t observe any DNS leak issues aside from leaks. HMA! Whereas ones will be preferable from a privacy standpoint does use DNS servers.
1 handy Attribute that Hide My Ass! Offers is wifi security, which can be customized in the from the Network Security part of their client or the app’s Connection Rules tab settings.
Features and pricing
Hide My Ass! Offers one merchandise with prices varying depending on the amount of term you sign up for. It’s definitely not one of the providers available, which could be an immediate turnoff for some users. A 12-month planwill put you back $6.99 per month, which is higher than the average cost for a similar term. What’s more, a lot of VPN providers that are top will supply an plan; for instance, a two- or – term with discounts. Hidemyass Trustpilot
If You’re not prepared to sign up just yet, HMA! Does offer a six-month plan for $7.99 per month or you could cover a monthly basis for $11.99 a month. These prices are a little above average when you compare to competitors.
Payment Choices include UnionPay, PayPal, and credit cards. Regrettably bitcoin and other cryptocurrencies are payment procedures. There is a money-back guarantee, so you can have your payment refunded, if you are not satisfied with the support.
So what do You get for your money? Hide My Ass! Has a network of over 850 servers in over 180 nations. Some are devoted to accessing streaming sites and certain servers allow P2P filesharing (read: torrenting). All plans have unlimited bandwidth and you may connect up to five devices concurrently. Programs are available for Windows, MacOS, iOS, and Android. The VPN can be configured using Linux and some routers. Routers can be found as an alternate.
From a Security standpoint, HMA! Provides automatic wifi protection, perfect forward secrecy, encryption, along with the apps come with a kill switch. However, the logging coverage issues that plagued the service from the past remain, so privacy remains an issue.
For the most part, HMA! Offers a service that is great. It’s an adequate network of servers, infinite bandwidth, and fast speeds. It is in a position to unblock popular streaming services such as Netflix UK Netflix US, and BBC iPlayer. Additionally, it gives intuitive appsprotection, and customer support.
On the Surface, it feels like HMA! Would be a fantastic alternative for torrenters, with no information Caps and a few servers. However, the issues with the solitude Policy are a concern for those seeking to torrent, as well as any other privacy-conscious users. This is the only important turn-off for this Provider, but it’s a big one. Other issues include the inability to work Reliably in the price tag and China. Hidemyass Trustpilot