Background Hidemyass Email Support
Hide My Ass! (HMA!) Is a firm, with Its claim to fame being its huge number of readers — it has more than 400 million, today. This provider has seen its share of controversy with regards to user privacy. It recently made updates to it support in the hopes of redeeming itself and winning back the loyalty of its readers. Hidemyass Email Support
We took it For a test run to see if it’s well worth and how much it has improved the money.
What Is a VPN?
It creates an encrypted tunnel to, when you trigger a VPN Guard your data as it moves from the computer to a host. From there, your data releases onto the internet. It’s a very simple idea, but one with enormous consequences for your privacy and safety.
For one thing, it prevents anyone lurking in your local Network from observation or intercepting your action. Though the airport or coffee shop Wi-Fi network appears safe (it might even be password-protected) it’s not reallysecure unless you are using a VPN. For another thing, a VPN may prevent your Internet Service Provider (ISP) from gathering information about your online activities so that it could sell anonymized user information to the maximum bidder.
A VPN makes it more difficult to correlate your Activities with your identity. Since your visitors is exiting from the VPN company’s server, you appear to have its own IP address, effectively hiding your true site. It also compels even the most determined attacker to try and sort through all of the traffic from other users on the same VPN server to find what they are after. For all these reasons, and more, you want a VPN on your life.
Note that a VPN encrypts your traffic till it exits via the VPN server. Provided the site your data should be protected all the way. Also, while VPNs can offer a modicum of anonymity, a tool like the Tor system is much better at concealing your identity.
VPNs have long been used by journalists and political activists To circumvent censorship in countries with repressive net policies. They are also handy if you’re looking to circumvent geographic restrictions on streaming content. A VPN can spoof your existing location, giving you access to restricted content like BBC streaming or MLB TV. Some VPNs do not enjoy these activities (which may be in breach of terms of service or even local legislation ) and content providers such as Netflix are breaking down on users who snore their place and the VPN services they utilize to perform it.
There is a Fantastic opportunity Which you might have never laid hands on a VPN before. Do not worry, if that is true! We’ve got an entire feature on the best way best to set up and use a VPN. Hidemyass Email Support
There are several techniques. My Preferred method employs the OpenVPN protocol, which is famous for its speed and reliability. Additionally, it is open-source, and therefore has been chosen over for potential vulnerabilities by anyone with the interest to do so.
Hide My Ass uses OpenVPN on Windows, with an older version That supports PPTP, and L2TP, also. There are also two different versions of this macOS app that, taken collectively, support IPSec (IKEv1 and v2), L2TP, and PPTP. Be aware that these older versions of this program are being phased out from the developer. The iOS variant uses only IPSec, and the Android program uses just OpenVPN.
That’s a Small hodgepodge, and I am disappointed that Hide My Ass doesn’t offer OpenVPN on all platforms. Nevertheless, some of this matter is with the platforms. Apple requires programmers to jump through extra hoops if they want to include OpenVPN in an app, but many are beginning to move in that direction. I would love to see Hide My Ass do exactly the same, across the board.
Your Privacy With Hide My Ass
With any safety item, you want to be sure that the Business behind it will be working in your best interests. This is particularly true for VPNs, which are supposed to increase privacy and safety. If a VPN company is simply as nosey as your ISP, there is not much point in using it.
What is notable is that Hide My Ass Will store this information for two to three months, while VyprVPN shops it for only 30 days. Other providers hold even less info, or they eliminate it immediately. Hide My Ass says it retains this data for this period of time so as to enhance performance, prevent fraud, and prevent bad guys from using the VPN to send spam. The organization, especially, also lists file sharing among the illicit activities it takes this information to prevent, despite the firm being fine with the use of BitTorrent on some servers.
It might be possible that this information could be used To correlate a user’s identity to particular activity on the internet, but it would probably be very hard. In spite of this information, an observer would need to know which VPN server to watch and then compare this action against Hide My Ass’s logs, and be able to parse out the target’s visitors from everybody else using the same server.
In the past, some VPN companies monetized consumers by Injecting ads into their internet traffic. Hide My Ass states it does not do that, and goes even farther. A company representative explained to me the company doesn’t gain from user data at all.
The actual place of a VPN company also issues, as it Can inform what protections are afforded to clients. Hide My Ass works under the legal jurisdiction of England and Wales, and gets its company headquarters in London. The UK at does have data retention legislation. That is not ideal. Many VPN providers operate in countries without compulsory data retention laws, or in ones which have privacy protections for consumers. Hidemyass Email Support
I do not believe It’s possible to make a decision About a company’s benefits based solely on its own location. But, it is very important to understand policies and the laws on the job in a company with intimate access. I encourage readers pick a VPN service, and to consider this information.
Programs and Server Locations
A key differentiator between VPN services is the number of Servers and their geographic distribution. Lots of servers means you are more likely to find a server that is not bogged down with other users. For its part, Hide My Ass has a commendable 876 servers at its disposal. Nevertheless, Personal Internet Access, NordVPN, and TorGuard VPN have well over 3,000 servers. Those are my benchmarks for robustness in the VPN server class.
Geographic distribution of these servers can be quite important. A great deal of locations means more to pick from for spoofing purposes, but also ensures that no matter will be a local server for the best performance. Hide My Ass has an extremely impressive server places across some 220 nations. It’s easily.
The list of server locations Provided by Hide My Ass is especially noteworthy since places ignored by VPN companies are covered by it. It’s, for instance, server locations that are numerous throughout the continent of Africa–a rarity among VPN companies. It also maintains servers in China, Russia, and Turkey, which have internet policies that are repressive.
Some customers May Be concerned about a company’s Use of virtual servers. These are software-defined servers which produce a single physical server effectively operate as servers that are several. Virtual servers can also be configured to act as though they are in 1 state when they’re really in a different, which is an issue if you are worried about where your data is traveling.
A company representative told me that a 225 of the 286 server locations are virtual servers. Only 61 of the server locations are hardware, and 450 of Hide My Ass’s 876 servers are all virtual. That is far beyond other services. NordVPN TunnelBear, IPVanish, and TorGuard use infrastructure for their server locations.
A business representative explained to me that bulk of the Company’s physical server infrastructure is located in Amsterdam, Frankfurt, London, Miami, New York, Prague, Seattle, and Singapore. This doesn’t quite jibe with what Hide My Ass lists on its site. I’d like to see future versions of Hide My Ass be clearer about when you are linked to a virtual host.
Setup and interface
Getting Started with Hide My Ass! Is super simple and the updated programs are very user-friendly. You’ll be given a license key once you register for your account. You can use this or your credentials (password and username ) to log into any app. For the purpose of this inspection, we’ve tested out the Windows client as well as the iOS app. Hidemyass Email Support
Once you’ve Launched the desktop client and logged in, you’ll be greeted with the Success! screen. Click Got It! To access the screen of the program. Here you have Freedom Mode: Location Mode, Immediate Mode, and three options for modes.
In Immediate Mode, you can click the arrow And you’re going to be linked to the server for your location.
In Location mode, you can choose that You connect to. Click Change Location to see your options. There is a drop-down list which allows you to select servers based on various criteria. We all will show you an alphabetized state listing. Clicking on the arrow to the left of each nation name will show you locations within that country.
Quick Access shows you a list Recently connected to, in addition to some choices that were recommended. Streaming will provide you a choice of two servers suitable for unblocking popular streaming services like Netflix, one in the united states and one in the UK.
Peer to Peer shows You allow P2P filesharing. There’s the Favorites option; to indicate a server on the heart can click to the right of the server name.
Going back To the main screen, the one other option here is Freedom Mode, that is aimed at users that wish to bypass censorship. This mode will connect you to a host in the closest country that is regarded as free of censorship.
You can Access the Settings by clicking the menu icon in the top left-hand corner of the main screen and selecting Preferences. Here, you’ll see three tabs: General and Kill Switch. From the Generalscreen, you may change your startup options, such as beginning when your pc turn on or when the program launches.
You also Possess. You can uncheck the box if you would like to conceal your history.
Next, We’ve got the Network Security screen in which you may choose settings for wifi protection. You can also turn on the IP shuffle feature which makes it more difficult for someone to find your location by periodically changing your IP address. One option in this screen lets you use TCP with OpenVPN. This is only recommended if UDP is blocked or throttled. TCP is more secure, but UDP is generally faster.
The Tab is the Switch tab, so that it works for all applications, where you can toggle on this feature. You can add applications and decide whether or not to use it.
This Is a app and it both aesthetically.
Many Providers will have a mobile app that’s unrecognizable compared to the desktop version. But, HMA! Has streamlined its product, and the iOS app looks nearly like the Windows version.
As Soon as You’re Logged in, you’ll get to the display, which is essentially the same as the display in the app. Here you can choose from Location Mode, Instant Mode, or Freedom Mode.
The Only real difference is that when you pick Location Mode, your options are presented in another manner. You’ve got three tabs: Nations, Cities, and Favorites, but lacking are the extra options found from the desktop such as Streaming, Peer to Peer, and speedy Access.
To Access the streaming servers from the app, you’ll need to visit the Cities listing and find the Liberty Island server beneath US, New York. Even the UK Town server may also be located on this listing for access to BBC iPlayer and UK Netflix.
Moving on, The settings to the app can be accessed by clicking on the menu icon in the upper corner of this screen and selecting Settings. There you’ve got two options: privacy and Connection Rules.
In The Connection Rules section, it is possible to correct wifi security settings and decide whether to auto reconnect when wifi or mobile connections are interrupted.
The Personal solitude department just has One option: Share utilization data with third parties for analytics, which is your permission to”allow app and apparatus usage information to be shared with third parties for analytics.” Keep in mind that this is permitted by default so it may be among the things that you wish to turn off.
In General, This is a slick and intuitive program, but many users may be missing additional features like a kill switch and the option to switch protocols.
Servers and performance
The Hide My Ass! Network comprises over 850 servers. Some of these are virtual servers, but a consumer service representative was unable to tell us how many. Hidemyass Email Support
As we Discussed earlier, HMA presents many options for choosing the ideal server, including distinct styles and the ability to indicate servers as favorites. Servers that allow P2P are indicated with a emblem.
We analyzed Servers for functionality in the UK and the usa in terms of downloading, surfing, and browsing. In general, when surfing, there were no substantial issues, aside from there being a noticeable lag in page loading times when attached with a UK server. This isn’t unusual for geographically distant servers (the tests were carried out in Toronto, Canada), but could be bothersome, especially for users who have slow net rates.
We didn’t See any lag or buffering while streaming 1080p with any of those test servers and could play online games without any difficulties.
HideMyAss! and Netflix
Hide My Ass! unblocks Netflix! But do not expect to simply connect to any Waiter and go. We had no luck whatsoever, when we analyzed random servers using US Netflix using the client. But if you select the Streaming choice in the dropdown within Location Mode, you’ll see two options: a US server (USA, New York, Liberty Island) and a UK server (UK, Donkey Town). Be aware that in the program that is cell, you will need to obtain these within the Cities listing in Location Mode.
Connecting To Netflix server gave us access to the US without issue. Linking to the UK one allowed access to BBC iPlayer in Addition to UK Netflix. Many providers just focus on supplying US Netflix access, so it is refreshing to see one that strives to provide entry to the UK library too. What’s more, BBC iPlayer is breaking down on VPN usage, so the capability to unblock this service is a nice perk.
If you’re Looking for Amazon Prime Video, you may have to go everywhere. HMA! Is having trouble unblocking this service at this time and a customer care representative informed us that there is no estimated timeframe for when it may be functioning .
HideMyAss! in China?
Hide My Ass! Does not work in China. It used to, but HMA! Answers in service forums have indicated that the support will work for some users. You can try your fortune, but you’d best look elsewhere if you want a China VPN.
HideMyAss! Speed test functionality
For any VPN That can be used with our test procedures, we run ongoing speed tests that were designed to be as empirical as you can. We utilize a Canadian evaluation server to connect to VPN servers in the UK, the Usa, Australia, Hong Kong, and Germany. For each and every place, we download an evaluation file (50MB in size) in the US server. This is done four times per day. The typical speed for each test is recorded along with the data is displayed.
You can view From the Simple chart below how HMA! Compares to another VPN services we’ve been analyzing. In regards to download rates, while it doesn’t have the fastest speeds, it’s near the front of the pack.
By clicking the Detailed tab, you can see that the spread in results isn’t as tight as some of the evaluation VPNs. This usually means you may see some inconsistency when it comes to speeds.
It’s Important to be aware that these tests are not definitive and may only function as a general indication of the performance you might see. The internet’s volatility adds a substantial variable of randomness. What is more, you will probably see more wait times using a slow link, and smaller or discrepancies. Hidemyass Email Support
For those who Want Any help whilst establishing or using the service, HMA! Has a couple of options for you. Clicking the Help tab you’ll find also a Knowledge Base along with a Getting Started section. These each home posts associated with setting up, troubleshooting, and general queries. There’s some crossover so that you might choose to explore both.
In addition, You’ll locate a Community button which contributes to a forum section. This is segregated into various subjects; while others are active some seem to be out of date. There are a number of FAQs.
If you do not Find what you’re searching for, or you just want a quick reply, you can click the live chat button. The service is prompt and knowledgeable, and agents were able to quickly solve. At one point, a representative was unable to answer some safety questions and advised he would escalate the issue. This has been responded to in.
Safety and privacy
Hide My Ass! Is based. The UK is also a Five Eyes (and Fourteen Eyes) country, which means it is part of an alliance that allows monitoring by outside authorities. Plus, it’s home to the Charter which imposes regulations of the Snooper.
For many Data retention legislation in their home country are not really a problem. This is because they operate using a real policy that is no-logs where they do not keep any traffic or connection logs. They can’t be tied to a single user if connection logs are kept by them.
Additionally, Hide My Ass! Logs the VPN IP address Connected into a session. This is the IP address when you see it that a site operator can see and record. It would be possible to piece together each of a user’s internet activity since the real and VPN IP addresses are logged, between the end and VPN website logs. You might have seen news of a 2011 FBI case involving HMA! In which it handed over logs which were used to track a LulzSec hacker down. Certainly, this can be a black marker for privacy.
One way to Make this less of an issue and to possibly confuse things a bit is to make the most of this IP address shuffle attribute. When enabled in the Network Security screen of the app, this transforms your IP address out. It wouldn’t cause you to squint but may put in a layer of obfuscation.
Privacy Problems apart, on the security front, Hide My Ass! Fares well. It utilizes 256-bit AES encryption, which is considered military-grade. This perfect forward secrecy and is in conjunction with 4096-bit RSA keys. It employs exactly the protocol UDP by default, but you can change to TCP within the client. PPTP, L2TP, IPSec are available, depending on what program you are using.
The versions boast a kill button which can be tailored To work for programs that are specific. The connection will be killed by A kill button should the VPN connection drop for a certain reason. This attribute isn’t available in the mobile apps
A live chat Customer service representative advised us that there is no DNS leak security. But another company representative promised us that there is in fact DNS and IPv6 leak protection, but no WebRTC leak security. Indeed, when the service was tested by us we didn’t observe any DNS leak problems other than leaks that are WebRTC. HMA! Does use DNS servers whereas ones will be preferable from a privacy standpoint.
1 handy Feature that Hide My Ass! Offers is wifi security, which is customized at the from the Network Security section of the desktop or the Connection Rules tab of the app settings.
Features and pricing
Hide My Ass! Provides one merchandise with prices you register for. It is definitely not one of the services available, which might be an immediate turnoff for some users. A 12-month planwill set you back $6.99 per month, which can be greater than the normal cost for a similar term. What is more, a lot of VPN providers that are top will supply an plan; for instance, a two- or – term with discounts. Hidemyass Email Support
If You’re not ready to sign up only yet, HMA! Does provide a turn-key program for $7.99 per month or you could pay on a monthly basis for $11.99 per month. These prices are a little above average when you compare to competitors.
Payment Options include credit cards, PayPal, and UnionPay. Regrettably bitcoin along with other cryptocurrencies are payment methods. There is a money-back guarantee, so if you are not entirely satisfied with the support, you’ll have your payment refunded.
So what do You get for the money? Hide My Ass! Has a community of more than 850 servers in over 180 nations. Some are devoted to accessing streaming sites and certain servers permit P2P filesharing (read: torrenting). All plans come with unlimited bandwidth and you can connect up to five devices. Apps are available for Windows, MacOS, iOS, and Android. The VPN can be configured with a few routers and Linux. Pre-configured routers are available as an alternative.
From a Security standpoint, HMA! Offers perfect forward secrecy encryption , automatic wifi protection, and the desktop programs come with a kill switch. On the other hand, the logging coverage issues which plagued the service remain, so privacy is still a problem.
For the most part, HMA! Offers a support. It’s fast speeds, unlimited bandwidth, and a community of servers. It’s able to unblock popular services like BBC iPlayer, Netflix UK, and Netflix US. Plus, it offers powerful security, apps, and customer care.
On the Surface, it seems like HMA! Would be a good option for torrenters, without a data Caps and a few servers suitable for P2P. The problems with the privacy Coverage are any other, as well as an issue for those looking to torrent privacy-conscious users. Indeed, this is the only major turn-off for this Provider, but it is a large one. Other concerns include the inability to operate Reliably in the price tag and China. Hidemyass Email Support