Background Hidemyass Customer Reviews
Hide My Ass! (HMA!) Is a firm, with Its claim to fame being its number of subscribers — it’s over 400 million today. This supplier has witnessed its share of controversy with regards to user privacy. It made updates in the hopes of redeeming itself and winning back the loyalty of its subscribers support to it. Hidemyass Customer Reviews
We took it For a test run to find out if it is well worth and how much it’s improved the cost.
What’s a VPN?
When you trigger a VPN, it creates an encrypted tunnel to Guard your information as it passes from your computer to a host controlled by the VPN. From there, your data releases onto the open net. It’s a simple idea, but one with enormous consequences for your privacy and safety.
It prevents anyone on your local Network from observation or intercepting your activity. While the airport or coffee shop Wi-Fi network looks safe (it may even be password-protected) it is not reallysafe unless you are using a VPN. For another thing, a VPN may prevent your Internet Service Provider (ISP) from gathering information about your online activities so it could sell anonymized user data to the maximum bidder.
A VPN makes it more Challenging to correlate your Online activities together with your own identity. Since your visitors is exiting in the VPN firm’s server, you seem to have its IP address, effectively hiding your true site. Additionally, it compels even the most determined attacker to try to sort through all the traffic from other users on the same VPN server to find what they’re after. For these reasons, and more, you need a VPN on your lifetime.
Be aware that a VPN only encrypts your visitors till it exits via the VPN server. Provided the site you’re accessing uses HTTPS, your data must be secure all the way. Also, while VPNs can offer a modicum of anonymity, a tool like the Tor network is far better at concealing your identity.
Journalists and political activists have long used vPNs To circumvent censorship in countries with repressive net policies. They are also handy if you’re searching to circumvent geographical constraints on streaming content. A VPN can spoof your existing place, providing you with access to geographically restricted content such as BBC streaming or MLB TV. Many VPNs do not appreciate these actions (which may be in violation of terms of service or even local laws) and content providers like Netflix are breaking down on users who spoof their location and the VPN services they use to perform it.
There’s a Fantastic opportunity That you might not have ever laid hands on a VPN before. Do not worry if that is the case! We have got an entire feature on how best to prepare and use a VPN. Hidemyass Customer Reviews
There are several techniques to make a VPN connection. My Preferred method employs the OpenVPN protocol, which is famous for its speed and reliability. It’s also open-source, and therefore has been chosen over for possible vulnerabilities by anyone with the interest to do so.
Hide My Ass utilizes OpenVPN on Windows, with an older version Of the app that supports PPTP, and L2TP, too. There are also two different versions of this macOS app which, taken together, support IPSec (IKEv1 and v2), L2TP, and PPTP. Be aware that these older versions of this program have been phased out from the programmer. The iOS version uses only IPSec, along with the Android program uses only OpenVPN.
That is a bit of a hodgepodge, and I am frustrated that Hide My Ass does not provide OpenVPN on all platforms. Nevertheless, some of this issue is using the programs. Apple requires programmers to jump through extra hoops if they want to include OpenVPN within an app, but many are starting to move in that direction. I’d like to see Hide My Ass do exactly the same, across the board.
Your Privacy With Hide My Ass
With any security item, you want to be sure that the Business behind it’s going to be operating on your best interests. This is especially true for VPNs, which are supposed to increase privacy and safety. If a VPN business is just as nosey as your ISP, there is not much point in using it.
What is noteworthy is that Hide My Ass Will store this data for two to three months, while VyprVPN shops it for only 30 days. Other services hold less info, or they eliminate it immediately. Hide My Ass says it retains this data for this period of time in order to enhance performance, prevent fraud, and prevent bad guys from using the VPN to send spam. The company, notably, also lists document sharing as one of the illicit activities it takes this information to prevent, despite the firm being fine with the use of BitTorrent on some servers.
It might be possible that this information could be used To correlate an individual’s identity to specific activity online, but it will probably be very difficult. Even with this information, an observer would need to know which VPN host to watch and then compare this action from Hide My Ass’s logs, and have the ability to parse out the target’s traffic from everyone else using the exact same server.
In the past, some VPN companies monetized consumers by Injecting ads in their web traffic. Hide My Ass states it doesn’t do this, and goes even farther. A company representative explained to me the firm does not gain from user data at all.
The actual place of a VPN company also issues, as it Can inform what protections are afforded to customers. Hide My Ass gets its company headquarters in London, also works under the jurisdiction of England and Wales. Notably, the UK at large does have data retention laws. That is not ideal. Many VPN providers operate in countries without mandatory data retention laws, or in ones that have privacy protections for consumers. Hidemyass Customer Reviews
I don’t believe It’s likely to make a determination About the advantages of a company based on its place. It is important to understand policies and the laws at work in a company with intimate access. I encourage visitors choose a VPN service, and to consider this advice.
Programs and Server Places
A key differentiator between VPN providers is the amount of Available servers and their distribution. Lots of servers means you are more likely to locate a server that’s not bogged down with other users. For its own part, Hide My Ass has an extremely respectable servers at its disposal. Nevertheless, Private online Access, NordVPN, and TorGuard VPN have over 3,000 servers apiece. These are my benchmarks for robustness in the VPN server category.
Geographic distribution of these servers is also very important. Lots of locations means more to pick from for spoofing purposes, but also ensures that no matter where you travel there will be a local server for the very best performance. Hide My Ass has a very impressive server locations across some 220 countries. It is easily the list among the VPN providers I have reviewed.
The list of server places that were available offered by Hide My Ass is especially noteworthy since regions often ignored by other VPN companies are covered by it. It has, for example, server places that are numerous throughout the continent of Africa–a rarity among VPN companies. Additionally, it maintains servers in China, Russia, and Turkey, which have internet policies that are especially repressive.
Some customers might be concerned about a company’s Use of servers. All these are software-defined servers that make a single physical server effectively operate as several servers. Virtual servers may also be configured to act as if they are in one state when they’re in another, which is a problem if you are concerned about where your data is traveling.
I was told by A company representative that a 225 of the 286 server locations provided by Hide My Ass are all servers. Only 61 of the host places are hardware, and 450 of Hide My Ass’s 876 servers are virtual. That’s far beyond other services. NordVPN TunnelBear, IPVanish, and TorGuard simply use infrastructure.
A company representative explained to me that majority of the Firm’s physical server infrastructure is located in Amsterdam, Frankfurt, London, Miami, New York, Prague, Seattle, and Singapore. This doesn’t really jibe with what Hide My Ass lists on its own site. I’d like to see future versions of Hide My Ass be clearer about when you’re linked to a virtual server.
Installation and interface
Getting Started with Hide My Ass! Is super simple and the updated programs are very user-friendly. You’ll be given a license key As soon as you sign up for your own account. It is possible to use this or your credentials (password and username ) to log into any app. For the purpose of this review, we have tested out the Windows client as well as the iOS program. Hidemyass Customer Reviews
Once you’ve Established the desktop and logged in, you’ll be greeted with the Success! screen. Simply click Got It! To access the app’s screen. Here you have three choices for modes: Immediate Mode, Location Mode, and Freedom Mode.
In Instant Mode, you can click on the arrow And you’re going to be linked to the fastest server for your current location.
In Location manner, you can choose that Server you connect to. Click Change Location to see your alternatives. There is. We all will show you an alphabetized state listing. Clicking on the arrow to the left of each country name will show you locations within that nation.
Speedy Access shows you a list of servers you have Connected to, as well as some options. Streaming will provide you a selection of two servers acceptable for unblocking popular streaming services like Netflix, one in the US and one in the UK.
Peer to Peer shows You permit filesharing. Ultimately, there’s the Favorites choice; to mark a server as a popular, you can click on the center .
Going back To the main display, the one other option here is Freedom Mode, which is targeted at users that wish to bypass censorship. This mode will link you to a host in the closest country that is regarded as free of censorship.
You can Get into the Settings by clicking the menu icon in the upper left-hand corner of the main screen and selecting Preferences. Here, you’ll find three tabs: General, Network Security, and Kill Change. In the Generalscreen, you may change your startup options, like starting when your pc turn on or when the program starts.
Additionally you Possess a Private Privacy department housing one alternative that relates to Quick accessibility in Location Mode. Then you can uncheck the box, if you want to hide your history.
Next, We have the Network Security screen in which you can select settings for automatic wifi protection. It is also possible to turn on the IP shuffle feature making it harder for somebody to find where you are by periodically changing your IP address. One option in this display lets you use TCP using OpenVPN. This is only recommended if UDP is blocked or throttled. TCP is more stable, but UDP is generally faster.
The Tab will be the Switch tab, so that it works for many applications, where you are able to toggle on this feature. You choose whether to apply it to those and could also add applications.
This Is a fairly robust app and it both visually pleasing and easy-to-use.
Many Suppliers will have a mobile program that is unrecognizable compared to the desktop version. But, HMA! Has streamlined its product, and also the iOS app looks almost identical to the Windows version.
As Soon as You’re Logged in, you’ll get to the main screen, which is basically the same as the display in the background app. Here you can choose from Freedom Mode, Location Mode, or Immediate Mode.
The Only real difference is that if you select Location Mode, your options are presented in a different manner. You’ve got three tabs: Nations, Cities, and Favorites, but missing are speedy Access, and the extra options found in the desktop client, such as Streaming, Peer to Peer.
To Get into the streaming servers from the app, you’ll need to go to the Cities list and locate the Liberty Island server beneath US, New York. The UK, Donkey Town server may be located to UK Netflix and BBC iPlayer.
Moving on, The settings for the program can be retrieved by clicking on the menu icon at the upper corner of the screen and select Settings. There you have two options: Personal privacy and Connection Rules.
In The Connection Rules section, you can adjust wifi security settings and choose whether to auto reconnect when wifi or cellular connections are interrupted.
The Personal solitude section has 1 option: Share usage data with third parties for analytics, which will be your consent to”allow app and device usage data to be shared with third parties for analytics.” Bear in mind this is enabled by default so it might be among the first things that you want to flip off.
In General, This is a sleek and intuitive app, but many users might be missing additional features like a kill button and the choice to change protocols.
Servers and functionality
The Hide My Ass! Network includes more than 850 servers. A number of these are virtual servers, but a consumer support representative was not able to tell us how many. Hidemyass Customer Reviews
As we Discussed previously, HMA offers several choices for selecting the ideal server, such as different modes and the ability to indicate servers as favorites. Are indicated with a emblem.
We tested Numerous servers in the UK and the usa for performance in terms of browsing, surfing, and downloading. Besides there being an obvious slowdown in page load times when attached to a UK server, when browsing, there were no substantial problems. This is not unusual for distant remote servers (the tests were completed in Toronto, Canada), but might be frustrating, particularly for users with already slow net rates.
We didn’t See any lag or streaming whilst streaming 1080p using any of the test servers and could play online games without any difficulties.
HideMyAss! and Netflix
Hide My Ass! unblocks Netflix! But do not expect to link to some Waiter and go. We had no luck, when we analyzed servers with US Netflix with the desktop client. But if you select the Streaming choice from the dropdown within Location Mode, you’ll see two options: a US server (USA, New York, Liberty Island) and a UK server (UK, Donkey Town). Be aware that in the app that is cell, you will need to find these within the Cities listing in Location Mode.
Connecting Without difficulty server gave us access to Netflix Into the US. Connecting to the UK one enabled access to UK Netflix in Addition to BBC iPlayer. Many providers just focus on providing US Netflix accessibility, so it is refreshing to see one which strives to provide entry to the UK library too. What’s more, BBC iPlayer is breaking down on VPN usage, so the ability to unblock this support is a nice perk.
If you are You might need to go elsewhere. HMA! Is having difficulty unblocking this support at a customer support representative and this time advised us that there isn’t any estimated time for when it may be working.
HideMyAss! in China?
Hide My Ass! Does not operate reliably in China. It used to, but recent HMA! Answers in service forums have suggested that the support will no longer function for a few users. You could try your luck, but you’d best look elsewhere should you need a reliable China VPN.
HideMyAss! Speed test functionality
For any VPN That is compatible with our test procedures, ongoing speed tests that have been designed to be as empirical as possible are run by us. We use a Canadian evaluation server to connect to VPN servers in the UK, the Usa, Australia, Hong Kong, and Germany. For each and every place, we download an evaluation file (50MB in size) in the US server. This is done four times per day. The typical speed for each test is listed along with the data is displayed.
You can see From the easy graph below how HMA! Compares to another VPN services we’ve been testing. In regards to median speeds, while it does not have the fastest speeds, it is close to the front of the pack.
By clicking on the Detailed tab, you can see that the spread in outcomes is not as tight as some of the evaluation VPNs. This usually means you might observe some inconsistency in regards to speeds.
It is Important to be aware that these tests aren’t definitive and can serve as a general indication of the functionality you may see. The internet’s volatility adds a variable of randomness. What’s more, you will probably see longer wait times with a slow link, and possibly smaller or disagreements. Hidemyass Customer Reviews
If you need Any aid whilst setting up or using the service, HMA! Has a couple of alternatives for you. Clicking the Help tab on the Site, you’ll find a Knowledge Base and a Getting Started section. These each house posts related to setting up questions. There’s a crossover so before searching for other options that you may choose to research both.
In addition, You’ll locate a Community button which leads to a forum section. This can be segregated into different subjects; while others are recently active, some appear to be out of date. Under that, there are some FAQs.
If you do not Discover what you’re looking for, or you simply want a reply, you can click the live chat button in the base right-hand corner of this display. The service is prompt and educated, and agents were able to quickly solve most problems we encountered. At one point, a representative advised he’d escalate the issue and was unable to answer some security questions. This has been responded to in.
Safety and privacy
Hide My Ass! Is based. The UK can be a Five Eyes (and Fourteen Eyes) country, which means it is part of an alliance that allows monitoring by outside governments. Additionally, it’s home to the Snooper’s Charter which imposes regulations.
For many VPNs, data retention legislation in their home country are not really an issue. That is because they function with a real policy that is no-logs where no traffic or connection logs are kept by them. Even when they do maintain connection logs, they can not be tied to an individual user.
Additionally, Hide My Ass! Logs the VPN IP address Attached into a session. Here is the IP address when it is visited by you that a website operator can view and document. Since both the real and VPN IP addresses are logged, involving the VPN and end website logs, it might technically be possible to piece together all of a user’s online activity. You may have seen news of a 2011 FBI case involving HMA! In which it passed over logs which were used to track down a hacker that is LulzSec. This is a mark for solitude.
One way to Make this less of a problem and to confuse things a bit would be to make the most of the IP address shuffle feature. When enabled in the Network Security screen of the app, your IP address is periodically switched by this outside for another one. It wouldn’t make you untraceable but could put in a layer of obfuscation.
Privacy Issues aside, on the security front, Hide My Ass! Fares well. It utilizes 256-bit AES encryption, which is deemed military-grade. This is in conjunction with 4096-bit RSA keys and perfect forward secrecy. It uses the OpenVPN protocol over UDP by default, but you can change to TCP within the desktop client. PPTP, L2TP, IPSec are also available, depending on which app you’re using.
The background versions boast an Integrated kill button which can be tailored To work for apps. The online connection will be killed by A kill switch should the VPN link drop for some reason. This attribute isn’t available from the mobile apps
A live chat Customer service representative informed us that there is no DNS leak protection. However, a different firm representative promised us that there is in fact DNS and IPv6 leak protection, but no WebRTC leak protection. Indeed, when the support was tested by us we didn’t observe any DNS leak issues other than WebRTC leaks. HMA! Does use public DNS servers whereas ones would be preferable from a privacy standpoint.
One handy Feature that Hide My Ass! Provides is automatic wifi security, which is customized in the from the Network Security part of their client or the Connection Rules tab of the app that is mobile configurations.
Characteristics and pricing
Hide My Ass! Provides one merchandise with prices varying depending on the amount of term you sign up for. It is definitely not among the cheapest providers available. A 12-month planwill set you back $6.99 a month, which is greater than the normal price for a similar duration. What is more, a great deal of VPN suppliers will offer a protracted plan; for example, a two- or – term with steeper discounts. Hidemyass Customer Reviews
If You’re not ready to sign up to get a one-year term just yet, HMA! Does provide a turn-key program for $7.99 a month or you could cover a monthly basis for $11.99 per month. These rates are a little above average when you compare to competitors.
Payment Options include PayPal credit cards, and UnionPay. For much more users, bitcoin along with other cryptocurrencies are not viable payment methods. There is a generous 30-day money-back guarantee, so you can have your payment deducted, if you are not fully satisfied with the support.
So what do You get for the money? Hide My Ass! Has a network of more than 850 servers in over 180 nations. Some are dedicated to accessing streaming websites and certain servers allow P2P filesharing (read: torrenting). All plans come with unlimited bandwidth and you may connect up to five devices. Programs are available for Windows, MacOS, iOS, and Android. The VPN can be configured using a few routers and Linux. Pre-configured routers can be found as an alternate.
From a Security standpoint, HMA! Offers encryption, perfect forward secrecy, automatic wifi security, along with the desktop programs come with a kill switch. However, the logging policy issues that plagued the service from the past remain, so privacy is an issue.
For the most part, HMA! Provides a service that is great. It’s speeds, unlimited bandwidth, and a network of servers. It’s in a position to unblock popular streaming services like Netflix UK Netflix US, and BBC iPlayer. Additionally, it offers strong security intuitive programs, and customer support.
On the Surface, it feels like HMA! Would be a good option for torrenters, with no data Caps and some servers. The problems with the privacy Coverage are any other, in addition to an issue for those seeking to torrent privacy-conscious users. This is the important turn-off for this Provider, but it is a big one. Other issues include the inability to operate Reliably in also the price tag along with China. Hidemyass Customer Reviews