Background Hidemyass Contact
Hide My Ass! (HMA!) Is a UK-based firm, with Its claim to fame being its huge number of readers — it’s more than 400 million, now. This supplier has witnessed its share of controversy with respect. It recently made updates to it service in the hopes of winning back the loyalty of its subscribers and redeeming itself. Hidemyass Contact
We took it For a test run to see how much it has improved and if it’s well worth the money.
What’s a VPN?
When you trigger a VPN, it creates an encrypted tunnel to Guard your data as it moves from your computer to a host controlled by the VPN. From that point, your data exits onto the open internet. It is a very simple idea, but one with enormous consequences for security and your privacy.
For one thing, it prevents anybody on your neighborhood Community from observation or intercepting your action. Though the airport or coffee shop Wi-Fi network looks safe (it might even be password-protected) it is not actually safe unless you are using a VPN. For another thing, a VPN may prevent your Internet Service Provider (ISP) from gathering information about your online activities so it can sell anonymized user information to the highest bidder.
A VPN also makes it difficult to correlate your Online activities with your own identity. Since your visitors is exiting in the VPN firm’s server, you appear to have its IP address, effectively hiding your true location. It also compels even the most determined attacker to test to sort through all of the visitors from other users on the same VPN server to obtain what they are after. For these reasons, and much more, you want a VPN in your life.
Be aware that your visitors is only encrypted by a VPN until it exits via the VPN server. Provided the site you are accessing uses HTTPS, your information must be secure all the way. Also, while VPNs can provide a modicum of anonymity, a tool such as the Tor system is much better at hiding your identity.
Journalists and activists have long used vPNs To circumvent censorship in countries with repressive internet policies. They’re also handy if you are searching to circumvent geographic restrictions on streaming content. A VPN can spoof your existing location, providing you with access to geographically restricted content such as BBC streaming or MLB TV. Some VPNs don’t appreciate these activities (which might be in breach of terms of service or even local laws) and content providers such as Netflix are also cracking down on users who spoof their place and the VPN services they utilize to perform it.
There’s a good chance Which you may not have ever laid hands on a VPN before. Don’t worry, if that is true! We have got a whole feature on how best to set up and use a VPN. Hidemyass Contact
There are many techniques to create a VPN connection. My Preferred method employs the OpenVPN protocol, which is famous for its speed and reliability. It’s also open minded, and consequently has been chosen over for potential vulnerabilities by anyone with the interest to do so.
Hide My Ass uses OpenVPN on Windows, using an older variant That supports L2TP, and PPTP, also. There are also two distinct versions of this macOS app which, taken collectively, support IPSec (IKEv1 and v2), L2TP, and PPTP. Note that these older versions of this program are being phased out by the developer. The iOS version uses only IPSec, and the Android app uses just OpenVPN.
That is a bit of a hodgepodge, and I am disappointed that Hide My Ass does not provide OpenVPN on all platforms. Nevertheless, some of this issue is using the platforms. Apple requires developers to jump through additional hoops if they want to include OpenVPN in an app, but a lot of them are beginning to move in that direction. I would like to see Hide My Ass do the same, across the board.
Your Privacy With Hide My Ass
With any safety item, you want to be sure that the Company behind it will be working on your best interests. This is particularly true for VPNs, which are intended to increase privacy and safety. If a VPN company is just as nosey as your ISP, there is not much point in using it.
What is noteworthy is that Hide My Ass Will store this data for two to three weeks, while VyprVPN stores it for just 30 days. Other providers hold less info, or they eliminate it immediately. Hide My Ass says that it keeps this data for this particular period of time so as to enhance performance, prevent fraud, and stop bad guys from using the VPN to send spam. The organization, especially, also lists file sharing as one of the illicit activities it takes this information to prevent, despite the company being fine with the use of BitTorrent on some servers.
It May be possible that this information could be used To correlate an individual’s identity to specific activity on the internet, but it would likely be very difficult. Even with this information, an audience would need to know which VPN server to watch then compare that activity against Hide My Ass’s logs, and be able to parse out the target’s traffic from everybody else using the same server.
Before, some VPN companies monetized users by Injecting ads in their web traffic. Hide My Ass says that it does not do this, and goes much farther. A company representative explained to me the firm does not gain from user data in any way.
The actual place of a VPN company also matters, as it Can notify what protections are afforded to customers. Hide My Ass gets its company headquarters in London, and operates under the jurisdiction of England and Wales. Notably, the UK at large does have compulsory data retention legislation. That’s not ideal. Other VPN providers function in countries without data retention legislation, or in ones which have privacy protections for customers. Hidemyass Contact
I don’t think it is likely to make a determination Concerning the benefits of a company based on its own location. However, it is very important to understand policies and that the laws on the job in a business with such intimate access. I encourage visitors to consider this advice, and choose a VPN service by which they can feel comfortable.
Programs and Server Locations
A Vital differentiator between VPN providers is the amount of Available servers and their geographical distribution. A great deal of servers means you’re more likely to locate a server that is not bogged down with other consumers. For its own part, Hide My Ass has a very commendable servers in its disposal. That said, Private online accessibility NordVPN, and TorGuard VPN have well over 3,000 servers. These are my benchmarks for robustness in the VPN server class.
Geographic distribution of these servers is also very important. Lots of places means more to choose from for purposes, but also ensures that no matter will be a nearby server for your performance. Hide My Ass has an extremely impressive 286 server locations across some 220 nations. It is easily.
The list of accessible server places Provided by Hide My Ass is noteworthy because places often ignored by other VPN businesses are covered by it. It’s, as an instance, server locations that are numerous throughout the continent of Africa–a rarity among VPN businesses. It maintains servers in China, Russia, and Turkey, that have internet policies.
Some customers May Be concerned about a company’s Usage of virtual servers. These are servers that make a single server operate as many servers. Virtual servers can also be configured to act as if they are in one country when they’re in another, which is an issue if you’re worried about where your information is traveling.
I was told by A company representative that a 225 of the 286 server places are virtual servers. Only 61 of the server places are hardware, and 450 of Hide My Ass’s 876 servers are all virtual. That’s far beyond services. NordVPN, Private Internet Access, TunnelBear, IPVanish, and TorGuard utilize physical infrastructure.
A business representative explained that majority of the Company’s physical server infrastructure is located in Amsterdam, Frankfurt, London, Miami, New York, Prague, Seattle, and Singapore. This doesn’t really jibe with what Hide My Ass lists on its own site. I’d love to see future versions of Hide My Ass be clearer about when you’re linked to a virtual server.
Setup and interface
Obtaining Began with Hide My Ass! Is super easy and the updated apps are very user-friendly. You will be given a license key As soon as you sign up for your account. You can use your own credentials (password and username ) to log into almost any program. With the aim of this inspection, we have tested out the Windows client and the iOS program. Hidemyass Contact
As Soon as You’ve Launched the and logged in, you’ll be greeted with the Success! screen. Click Got It! To access the screen of this app. Here you have Freedom Mode: Location Mode, Instant Mode, and three choices for modes.
In Instant Mode, you can click the arrow And you’ll be linked to the server for your current site.
In Location mode, that can be chosen by you You link to. Click on Change Location to view your alternatives. There is. We all will show you an state listing. Clicking on the arrow to the left of each nation name will show you locations within that country.
Quick Access shows you a list Recently connected to, in addition to some recommended options. Streaming will give you a choice of two servers suitable for unblocking popular streaming services like Netflix, one at the united states and one in the UK.
Peer to Peer shows You all that allow filesharing. Finally, there’s the Favorites choice; to indicate a server as a popular, you can click the center .
Going back To the main screen, the one other option here is Freedom Mode, which is targeted at users that want to bypass censorship. This mode will connect you to a host in the nearest state that is deemed to be free of censorship.
You can Access the Settings by clicking the menu icon at the upper left-hand corner of the main screen and choosing Preferences. Here, you will see three tabs: General, Network Security, and Kill Change. In the Generalscreen, you can change your startup options, such as beginning when you turn your pc on or if the app launches.
You also Have. Then you can uncheck the box, if you would like to conceal your history.
Next, We have the Network Security screen in which you may select settings for wifi protection that is automatic. It is also possible to turn on the IP shuffle feature which makes it more difficult for somebody to find where you are by periodically changing your IP address. One more option in this display lets you utilize TCP with OpenVPN. This is only recommended if UDP is blocked or throttled. TCP is more stable, but UDP is generally faster.
The Final tab is the Kill tab, so that it works for many applications where you can toggle on this attribute. You can add single applications and choose whether to use it.
This Is a robust app and it both visually pleasing and easy-to-use.
Many Suppliers will have a mobile app that is unrecognizable compared to the desktop version. However, HMA! Has streamlined its product, and also the iOS app looks nearly like the Windows version.
As Soon as You’re Logged in, you’ll get to the screen, which is exactly like the main screen in the desktop app. Here you can Pick from Immediate Mode, Location Mode, or Freedom Mode.
The Only real difference is that when you pick Location Mode, your options are presented in a different method. You have three tabs: Countries, Cities, and Favorites, but lacking are the options found from the client, such as Streaming, Peer to Peer, and speedy Access.
To Get into the streaming servers in the program, you will need to go to the Cities listing and locate the Liberty Island server beneath US, New York. The UK Town server can be located on this listing for access to BBC iPlayer and UK Netflix.
Moving on, The settings for the app can be retrieved by clicking on the menu icon in the top corner of the screen and select Settings. There you have two choices: Connection Rules and privacy.
In The Link Rules segment, you can correct wifi security preferences and decide whether to auto reconnect when wifi or mobile connections are disrupted.
The Personal solitude section has One option: Share utilization data with third parties for analytics, which is your permission to”enable app and apparatus usage data to be shared with third parties for analytics.” Keep in mind that this is permitted by default so it might be one of the things you wish to flip off.
In General, This is a slick and intuitive program, but many users may be missing extra features like a kill switch and also the choice to switch protocols.
Servers and functionality
The Hide My Ass! Network includes over 850 servers covering over 190 countries. Some of these are virtual servers, but a customer support representative was unable to inform us just how many. Hidemyass Contact
As we Discussed earlier, HMA offers many options for choosing the right server, such as distinct styles and the ability to indicate servers as favorites. Servers that allow P2P are marked using a symbol that was P2P.
We analyzed Numerous servers for performance in the usa and the UK in terms of downloading, surfing, and browsing. Aside from there being a noticeable slowdown in page loading times when connected to a UK server, when surfing, there were no significant issues. This is not unusual for distant remote servers (the tests were carried out in Toronto, Canada), but might be bothersome, particularly for users with slow internet speeds.
We didn’t See any lag or streaming whilst streaming 1080p with any of the test servers and could play online games with no difficulties.
HideMyAss! and Netflix
Hide My Ass! unblocks Netflix! But do not expect to simply connect to any Server and go. When we tested servers that are random using US Netflix using the desktop client, we had no luck whatsoever. However, if you select the Streaming option in the dropdown inside Location Mode, you’ll see two choices: a US host (USA, New York, Liberty Island) and a UK server (UK, Donkey Town). Be aware that in the program that is mobile, you will need to obtain these inside the Cities listing in Location Mode.
Connecting To Netflix server gave us access to the US with no issue. Linking to the UK one allowed entry to UK Netflix as well as BBC iPlayer. Many suppliers only concentrate on supplying US Netflix access, so it’s refreshing to see one that strives to provide access to the UK library also. What is more, BBC iPlayer is breaking down on VPN usage, so the capability to unblock this service is a nice perk.
If you are Looking for Amazon Prime Video, you might have to go everywhere. HMA! Is having trouble unblocking this support at this time and a customer support representative informed us that there is no estimated timeframe for when it may be working .
HideMyAss! in China?
Hide My Ass! Doesn’t work in China. It used to, but HMA! Answers in support forums have indicated that the support will no more function for a few users. You can try your luck, but you’d best look elsewhere, if you want a China VPN.
HideMyAss! Speed test performance
For any VPN That can be used with our test methods, we run. We utilize a test server to connect to VPN servers in the UK, the US, Australia, Hong Kong, and Germany. For each and every place, we download an evaluation file (50MB in size) in the US server. This can be done four times every day. The typical download rate for each test is listed along with the data is displayed.
You can view From the easy graph below how HMA! Compares to another VPN services we have been analyzing. It is near the front of the package when it comes to median download speeds while it doesn’t have the fastest rates.
You can see that the spread in results is not as tight as some of the test VPNs, by clicking the Detailed tab. This means when it comes to speeds that you might see some inconsistency.
It’s Important to be aware that these tests are not definitive and may serve as a general indication of the performance you might see. The internet’s volatility adds a substantial variable of randomness. What’s more, you will probably see longer wait times using a slow link, and smaller or bigger discrepancies. Hidemyass Contact
For those who need Any help while establishing or using the service, HMA! Includes a couple of alternatives for you to select from. Clicking the Help tab on the Site, you’ll find also a Knowledge Base and a Getting Started section. These each home posts related to setting up, troubleshooting, and general queries. So before seeking other options you might choose to research both there’s a crossover.
Additionally, You’ll find a Community button which leads to a forum section. This is segregated into different subjects; some appear to be out of date, while others are active. Below that, there are some FAQs.
If you do not Find what you’re searching for, or you simply need a response, you can click on the live chat button in the base right-hand corner of the display. The service is knowledgeable and prompt, and representatives were able to resolve. At one point, a representative advised he would escalate the issue and was not able to answer some security questions. This has been responded to in.
Security and privacy
Hide My Ass! Is based. The UK is also a Five Eyes (and Fourteen Eyes) country, so it’s part of an alliance which enables tracking by external governments. Plus, it is home to the Charter which imposes regulations British ISPs that affect user privacy of the Snooper.
For many Data retention laws in their home country are not really an issue. This is because they operate with a real policy that is no-logs where they do not maintain any visitors or connection logs. Even if they do maintain link logs, they can not be tied to a single user.
Moreover, Hide My Ass! Telephones the VPN IP address Attached to a session. Here is the IP address that a website operator can view and record when you see it. It might technically be possible to piece together all of a user’s internet activity Considering the real and VPN IP addresses are logged, involving the finish and VPN website logs. You may have seen news of a 2011 FBI case involving HMA! Where it handed over logs which were utilized to track a LulzSec hacker down. This can be a marker for solitude.
One way to Make this less of an issue and to possibly confuse things a little would be to take advantage of the IP address shuffle feature. When enabled in the Network Security screen of the app, this occasionally switches your IP address outside. It wouldn’t cause you to squint but may put in a layer of obfuscation.
Privacy Problems apart, on the security front, Hide My Ass! Fares fairly well. It uses 256-bit AES encryption, which is deemed military-grade. This is in combination with 4096-bit RSA keys and perfect forward secrecy. It uses exactly the OpenVPN protocol UDP by default, but you can change to TCP inside the desktop client. PPTP, L2TP, IPSec are also available, depending on what program you’re using.
The versions boast a built-in kill switch which can be tailored To work for apps. The connection will be killed by A kill switch should the VPN connection drop for a certain reason. This feature isn’t available from the mobile programs
A live chat Customer service representative advised us that there’s not any DNS leak security. But another firm representative assured us that there is in fact DNS and IPv6 leak protection, but no WebRTC escape protection. Really, when we tested the service for leaks, we didn’t see any DNS leak problems other than leaks that are WebRTC. HMA! Whereas private ones would be preferable from a privacy standpoint, does use DNS servers that are public.
One handy Feature that Hide My Ass! Offers is wifi security, which can be customized in the in the Network Security part of the or the Connection Rules tab of the mobile app configurations.
Characteristics and pricing
Hide My Ass! Offers one merchandise with prices you sign up for. It’s definitely not one of the cheapest providers available. A 12-month planwill set you back $6.99 per month, which is greater than the average cost for a similar term. What’s more, a great deal of VPN suppliers will offer a protracted plan; for instance, a two- or three-year term with steeper discounts. Hidemyass Contact
If You are not prepared to sign up yet, HMA! Does provide a six-month plan for $7.99 a month or you could pay on a monthly basis for $11.99 per month. These prices are a bit above average if you compare to competitors.
Payment Choices include UnionPay, PayPal, and major credit cards. Unfortunately, for more users, other and bitcoin cryptocurrencies are not viable payment methods. There is a generous 30-day money-back guarantee, so you can have your payment refunded, if you’re not entirely satisfied with the service.
So what do You get for your money? Hide My Ass! Has a community of over 850 servers in over 180 nations. Some are dedicated to accessing streaming sites and specific servers allow P2P filesharing (read: torrenting). All plans have unlimited bandwidth and you may connect up to five devices simultaneously. Programs are available for Windows, MacOS, iOS, and Android. The VPN may be configured using Linux and some routers. Pre-configured routers can be found as an alternative.
From a Security standpoint, HMA! Provides perfect forward secrecy, encryption , automatic wifi protection, along with the desktop apps include a kill switch. However, the logging policy issues that plagued the service in the past remain, so privacy is still a problem.
For the most part, HMA! Provides a service. It has unlimited bandwidth speeds, and an adequate network of servers. It’s in a position to unblock streaming services like Netflix UK, Netflix US, and BBC iPlayer. Additionally, it offers superb customer care , powerful protection, and intuitive apps.
On the Surface, it feels like HMA! Would be a good option for torrenters, with no information Caps and a few servers acceptable for P2P. The problems with the privacy Coverage are any other, in addition to a concern for those looking to torrent privacy-conscious users. Really, this is the only for this Provider, but it is a large one. Other concerns include the inability to work Reliably in also the price tag along with China. Hidemyass Contact